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Version                                                                                                                                                                                                                                                                            9/09/2019


1.  Added export option for the operating system and Microsoft offices individually

2. Added HTML view in the comment and email notification

3. Added expand option in the ticket info page separately for individual comment as well as the overall view

4. Added export as excel and pdf on ticket exception notifications 



1. Expired license count added in the license chart

2.Updated normal comment field as an editor

3. Improved UI of the service ticket info page


Fixed Bugs

1. Issue of showing expired license in the total and available license

2. Issue of showing image as string on the email notification while comment a ticket



Version                                                                                                                                                                                                                                                                                   10/07/2019


1.  Added send reminder option to accept the asset allocation

2. Department wise dashboard for service tickets (For admin – department wise, Technicians – individual)

3. Multi-user merge for service tickets

4. Based on TAT expire date and time added in the ticket list page and info page with a timer

5. Added holiday configuration in the initial configuration

6. Added TAT by work hour configuration in the ticket configuration

7. Accessories bulk checkout



1. Updated reports of service tickets based on assigned department

2.Updated service ticket chart based on the assigned departments in the overall dashboard

3. Filters of service tickets updated on department

4. Updated UI of the service ticket list page

5. User info page updated with unique id

6. Device info page updated with unique id

7. End User License Agreement with direct link


Fixed Bugs

1. Issue of showing invalid access for the ticket handlers of secondary tickets

2. Issue of sending email notification for CC recipients

3. Issue of showing invalid access for the own ticket of the end-user

4. Issue of wrong available license count in dashboard


Version                                                                                                                                                                                                                                                                                   29/06/2019


1.   Export as pdf for deleted device report, deleted accessories report, deleted license report, deleted ticket report, deleted consumable report, Consumable Location Wise Report, Consumable Report, Accessory Location Wise Report, Consumable List Page, License List Page, Accessory List, Network inventory user list, component list, accessory info page, license info page

2. Search-based export 

3. Consumable bulk checkout

4. License bulk checkout

5. Component bulk checkout

6. Accessory bulk checkout

7. Email based ticketing in service tickets

8. Ticket escalation in service tickets

9. Parent and sub category in problem category of service tickets

10. Ticket merging


1. Device export with UUID and purchase reference

2. End User License Agreement with direct link

3. User info page with unique id

4. Device info page updated with unique id

5. Device export with UUID and purchase reference

6. Device import, update, export for the custom field

7. Additional option for device print

8. Accessory and license module with unique id

Fixed Bugs

1. Issue of device filter functionality

2. Issue of wrong available license count in dashboard

3. Issue of sort functionality

4. Issue of search functionality

Version                                                                                                                                                                                                                                                                                    27/04/2019


1.    Additional notification for device check-in to the mail id as per general settings

2.    Additional notification for adding new device, accessory, consumable, license to the mail id as per general settings


1.    Device import and bulk update functionalities updated for IP and MAC field

2.    Device bulk update functionality with custom fields

Fixed Bugs

1.    Issue of adding the serial number in device import and bulk update 

2.    Issue of assign to functionality in the service ticket module 


Version                                                                                                                                                                                                                                                                                   17/04/2019


1. Bulk check-out functionality in device module

2. Bulk check-in functionality in device module

3. New functionality to update serial number in license module

4. Seat wise export functionality in the license info page

5. License seat wise report in the report module

6. Accessory location wise report in the report module

7. Consumable location wise report in the report module

8. Bulk update functionality in the user module

9. Consumable report in the report module

10. Accessories report in the report module

11. Checkout-based export functionality in the accessories info page

12. User info page history with asset name and tag


1. License checkout form to list multiple values of device and user

2. Consumable checkout form to list multiple values of the user

3. Purchase configuration with info page


Version                                                                                                                                                                                                                                                                                   27/02/2019


1. Added username field in the license seat wise report

2. Added username field in the components report

3. Added username field in the consumables report

4. Added check-in (Revoke) option in the consumable module


1. Updated all comment fields to allow special characters

2. Updated all comment fields to allow the maximum of 2000 characters

3. Updated mail notification of service tickets, when user updating a comment

4. Updated checkout form of Device, Accessory, Component modules to show the list of multiple user name

5. Updated check-out to device dropdown with Device Name, Tag, Model and Serial Number of Component and Accessory module

6. Updated check-out to user dropdown with Full Name, Employee Code and Email of Device and Accessory module 

Fixed Bugs

1. Fixed the issue of not showing assigned components under the user profile

Version                                                                                                                                                                                                                                                                                  08/01/2019


1. New Custom Reports

2. Created link between Device (list & info page) and Network Inventory (list & info page)

3. Added asset owner field in add, edit, clone, list and info page, Bulk import & update of the device module

4. New component tab in the user info page

5. Hide edit and delete options for lost/stolen status label

6. Added restoring sold device option for Global Admin

7. Disabled edit and delete option once the device sold out

8. Updated device module to store the resale information

9. New components tab in my item module

10. Shown the company, based on login when creating a new department

11. Updated license, accessory, component tab of the user info page to show the details when any one of the assets is checkout to device and that device is checked out to the user

12. Updated project configuration module with project number, start date project head, short description

13. Filter based export has added in Inventory details

Fixed bugs

1. Issue of viewing currently in information, when checkout the device to user/place

2. Issue of does not accepting right values for validation of IP and MAC fields on add/edit device forms

3. Table width issue on the device info page

4. Issue of the mandatory field, while checking out the components

5. Issue of showing the Real Documents Name on Documents Tap for all the uploaded documents

6. Issue of adding the image when editing a device

7. Issue of Procurement dashboard counts

8. Issue of the overall and new dashboard



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