Greenitco Unveils MATI: Redefining Asset Management and Customer Support with AI

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Service ticket automation for business development

Service Ticket Automation
It has become essential for businesses to keep up with consumer trends. A service ticket automation system enables your business to perform quick and efficient roles. It assists to improvise CSAT scores, multitask scores, managing teams, and improvise workflow efficiency. Service ticket automation can create a positive impact on customers’ experience. Researchers claim that customer
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Best helpdesk ticketing system features for business development

ticketing system
Delivering consistent customer service for the customers is hard. Right ticketing software smoothens the work. The ticketing system is responsible for peer-to-peer communication. It helps to eliminate the bottlenecks communication process, figure out the priority of events, reporting, and more. To make the work process flow smoothly, deploy a helpdesk ticketing system in the process
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Invest wisely on this Diwali with ITM

invest on asset lifecycle management, automated ticketing system, procurement management process,Asset tracking
Diwali is the festival of joy, traditions and marks the new beginning. There is a legendary belief that the money spent on Diwali would shower more prosperity in the coming New Year. Therefore, everyone including many organizations were eagerly waiting for this festive season to make some new investments. In the meantime, there is a
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Best Help desk Software 2019 – ITM

Best help desk software
Help desk software plays an important role in modern business platforms to ensure good productivity and efficiency. Business without the help desk software is challenging, when dealing with high volume communications, whereas help desk software aims to help and manage the workload. But finding the right help desk software will become another challenge because there
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Benefits of Automated Ticketing System

Ticketing software
Automation goes beyond traditional methods that integrate all business processes currently. Likewise, The automated ticketing software introduces a new optimized way to manage the tickets and enables better customer interaction. To make the seamless and effective customer support, its vital to maintain the multi-channel interaction. From the ticket creation to its resolution, the automation should
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Why Asset Tagging is one of the key elements for the successful business?

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Asset tags are the unique identification tags, which have entire information about the particular asset. All fixed and movable assets such as machinery, IT hardware assets,furniture can be tagged.  Asset tagging performs a vital role in the process of asset management. Because, it is not only the printed label to highlight the asset name, user
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How asset tracking software can help in audit preparation?

Benefits of asset tracking software
Nowadays audit preparation will be a complex process with the increasing regulations. It will be hectic, if you don’t have the right audit preparation. When coming to the right audit preparation, it includes maintaining complete, accurate, and up-to-date asset records from the beginning of the financial year. Therefore, here are some of the reasons, why
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Clean up the unwanted assets of your organization for this New Year

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Asset Life cycle Management is the process of optimizing the profit generated by assets throughout its life cycle. Clean up the unwanted assets. One of the biggest and most celebrated festivals is New Year. New Year remarks goodwill and prosperity and this is the time for lights and decorations. Though there is different kind of
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Compliance Management

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Compliance Management is the process of ensuring the given legislation and standard of an organization. Compliance management is not a single form. Some of them are Internal and external standards, policies, third-party audits, security controls and technological enforcement. If an organization failed to comply with these laws and standards, then it would lead to loss
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